still. i just got off the phone with them again. what do you know? they told me for the third week in a row that it "should open sometime this week." i complained and now she said that the operations manager has indicated that he will make some kind of "customer service gesture" to the people that use the pool. whatever that means. the best gesture, in my humble opinion, would be to OPEN THE POOL. seriously. i have a race in less than two weeks and i've not been able to swim in at least 5 weeks. i'm starting to freak out.